Shipping Costs & Return-Exchange Policy
- Shipping Cost Breakdown:
(All orders are shipped from Honolulu Hawaii via USPS or Federal Express)
- STANDARD USA SHIPPING: (1-2 items) allow 5-8 business days. $8.95
- STANDARD USA SHIPPING: (3 or more items) allow 5-8 business days. Free Shipping!
- EXPRESS USA SHIPPING: (1-4 items) allow 3-4 business days. $26.95
- EXPRESS USA SHIPPING: (5-10 items) allow 3-4 business days. $30.95
- INTERNATIONAL SHIPPING: (1-4 items) allow 8-10 business days. $21.95
- INTERNATIONAL SHIPPING: (5 or more items) allow 8-10 business days. Free Shipping!
Order With Confidence, Everything You Buy From Banana Jack Is Guaranteed! If you do not like the print or size for any reason you can ship it back to us for a refund or exchange.
- Returns accepted within 30 days of purchase and with 15% re-stocking fee.
- Exchanges accepted within 90 days. We will ship your new items back to you for FREE.
- No need to call for return authorization simply include your original packing slip with your return or exchange.
Shipping address for returns and exchanges:
Banana Jack Returns / Exchanges
3020 Diamond Head Rd.
Honolulu, HI 96815
Upon return and receipt of the product, Banana Jack will exchange, refund, or credit the item, less appropriate adjustments for shipping and handling and restocking - NO QUESTIONS ASKED.
All products must be returned in the condition they were received, in original boxes/packs and with all paperwork, so as to insure full credit.
NOTE: When shipping products back to Banana Jack customers should choose the same shipper as when the product was delivered, as well as insure the item for full value should anything happen during shipping.